When you use CricketApp, we collect certain information. This page clearly explains what data we collect, why, and how we keep it secure.
Full details are below — these cards will help you quickly grasp the key points
All your personal information and payment data is secured with 256-bit SSL encryption. No unauthorized party can access this information.
CricketApp never sells your personal information to any third party. Your data is used solely for the purpose of providing our services.
You decide what information is shared. You can opt out of marketing communications at any time from your account settings.
Data is not retained beyond what is necessary. Upon account closure, your information is deleted unless retention is required by law.
We collect only the minimum data necessary to provide our services. Requesting unnecessary information goes against our policy.
In the event of a data security incident, we will notify affected users by email within 72 hours and take steps to resolve the issue.
CricketApp (referred to as "we" or "the Platform") is a trusted online betting and gaming service for users in Bangladesh. We believe transparency is the foundation of trust — especially when it comes to users' personal information.
This Privacy Policy explains what data CricketApp collects, why it's collected, how it's used, and how it's kept secure. By using our website or mobile app, you agree to this policy.
In simple terms: We only collect the data we need to provide our services. Your information is safe with us — and that's not just a statement, it's a commitment.
CricketApp collects several types of information, each detailed below:
| Data Type | What's Included | Mandatory? |
|---|---|---|
| Identity Information | Name, date of birth, NID/passport | Yes |
| Contact Information | Email, mobile number | Yes |
| Payment Information | Mobile Banking Number | Yes |
| Usage Data | Login time, game history | Automatic |
| Device Information | IP, Browser, OS | Automatic |
| Location Data | Country/City (approximate) | Optional |
Cookies & Tracking Technologies: Our website uses cookies and similar technologies to enhance your browsing experience. For more details on cookies, see Section 6 below.
CricketApp only collects user information for legitimate purposes. Every piece of data has a specific, clearly defined reason:
Legal Basis: We only process data when there is a lawful basis to do so — your consent, a contractual obligation, or a legal requirement.
CricketApp stores your information on secure servers. Our servers are located in internationally certified data centres and protected by industry-standard security measures.
Retention Period: Data is retained for as long as necessary to provide our services. After account closure:
Data Transfers from Bangladesh: Processing your data may sometimes require transferring it to servers in other countries. This is always done in a GDPR-compliant manner with appropriate safeguards in place.
CricketApp never sells your personal data. However, there are specific circumstances in which information may be shared with third parties:
Important: All third parties are bound by confidentiality agreements with us and may only use your data for the specified purpose.
Cookies are small text files stored in your browser. They are used to enhance your experience and ensure the site functions properly.
You can manage cookies at any time through your browser settings. However, disabling essential cookies may cause parts of the site to stop working.
As a CricketApp user, you have the following rights:
You may request to see what information we hold about you.
You can request that any inaccurate information be corrected.
You may request deletion of your data under certain conditions.
In certain circumstances, you may request that the use of your data be restricted.
You may request your data in a specific format.
You may opt out of marketing communications at any time.
How to Exercise Your Rights: To exercise any of the rights listed above support@cricketapp.ws Reach us by email or live chat. We'll respond within 30 days.
CricketApp strictly prohibits minors (under 18) from gaming or betting on our platform. We do not knowingly collect personal information from anyone under the age of 18.
If you believe a minor is using our platform, please contact us immediately.
CricketApp uses industry-standard technology to protect your data. The key components of our security framework are:
In the Event of a Data Breach: In the event of a security incident, we will notify affected users by email within 72 hours and take steps to resolve the issue.
You also have a role in keeping your account secure — use a strong password and never share it with anyone.
CricketApp may update this Privacy Policy at any time. When changes are made:
Contact Us: For any privacy-related questions or concerns:
We respond to all privacy requests Within 30 Business Days We will do our best to respond.
Your data is safe with CricketApp. Register today and become a member of Bangladesh's most trusted gaming platform.
* For users aged 18 and above. Play Responsibly.